Hospitality Training Plus is committed to providing the best training and consulting in hospitality, tourism and food service industries at the management and entry levels.
Hospitality Training Plus provides training in FOODSAFE Level One and TWO. Worksafe courses include WHMIS, Occupational Health and Safety Back and ladder safety. Hospitality industry related courses are Customer Service courses and Serving It Right. Applying ESL (English as a Second Language) training methods, HTP meets the challenge of a multi-lingual industry. Courses can also be facilitated for those who are hearing-impaired.
For information on classes, training programs or consultation contact:
Evelyn Braunschmidt
evelyn@hospitalitytrainingplus.com
4704 Kasani Place
Victoria BC V9C 4C7
250-474-5596
Course Information
Foodsafe Level 1 is designed for people working on the front lines of the food service industry, from dishwashers to servers, bussers to line cooks and chefs. The course covers safe food handling, Hygiene,sanitation and work safety. In level 1, you'll learn how to prevent foodborne illness, receive and store food, prepare and serve food safely, and clean and sanitize.
The new Foodsafe Level 2 class is now available in 2012. The management focus is the creation of a food safety culture. Owners, supervisors and managers will be able to reduce the risk of foodborne illness, heighten their level of due dilligence, and strive to operate a safe and financially viable business. Level 2 focuses on management techniques, and how to create a Sanitation and Food Safety Plan.
For more information, or to inquire about on-site training and group rates, click here to contact.
For information about lost or re-issue of Foodsafe certificates email foodsafe@shaw.ca
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Scheduled Classes
Foodsafe Level 1 (1-day Class) 9am-4:30pm Arrive at 8:45am
Cost: $70.00 CAD (includes workbook, certificate & $7.50 HST). Cash or company cheque
Downtown:
Location: Capital City Center Hotel,formerly TravellersINN, 1961 Douglas Street, Victoria.Free parking , Coffee shop, Atm available
Click here for BC Transit bus routes
February 4, 12, 15, 25
March 3, 6, 18, 24, 27
April 1, 3, 14, 23, 28
May 6, 12, 15, 26, 30
To book a course click here
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Westshore: Near Westshore Mall
Cost: $70.00 CAD (includes workbook, certificate & $7.50HST). Cash or company cheque
Location: Glen Lake Inn, 2668 Sooke Road (near Jacklin Rd)
FREE parking. Click here for BC Transit bus routes
February 13 & 27
March 12
April 16
To book a course click here
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Foodsafe Level 2 (1.5-day Class) 9am-4:30pm & 9am-12.30
Cost: $200.00 CAD (includes workbook, certificate &$21.43 HST. Please register and Prepay. You will be emailed a code to complete the the first Module of the Level Two course BEFORE you come to class.
Location: Glen Lake Inn, 2668 Sooke Road (near Jacklin Rd), Langford
FREE parking. Click here for BC Transit bus routes
February 20/21
March 19/20
April 17/18
To book a course click here
WHMIS
WHMIS is taught by WorkSafe recognized trainers. The Workplace Hazardous Information System (WHMIS) provides specific health and safety information about workplace hazardous materials and controlled products. This course content provides participants with necessary safety information when working with chemicals.
The course covers classicifation of controlled products, a worker's and employer's responsibilities, safe handling of chemicals, labeling systems, and how to read and understand Material Safety Data Sheets. The course content includes information on products that are partially or completely exempt from WHMIS requirements.
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WHMIS Classes- (certficate on completion)
Cost: $60.00 CAD (includes workbook, certificate and $6.43 HST).Payment is made at class by cash, or company
Location: Capital City Center Hotel ,formally Travellers INN
1961 Douglas Street, Victoria at Discovery St. Free parking.
Click here for BC Transit bus routes
Tuesday Evenings 5.30pm-9pm. Arrive 15 minutes early
February 14
March 20
April To be advised
To book a course click here
Group Rates
On-site classes are available with times and dates to suit. Class content can be customized to meet your requirements. Train-the-trainer classes can also be arranged. Contact Evelyn for more information.
MarketSafe is intended for farmers and producers who make, bake or grow lower risk foods to sell at local markets. The course may be of interest to market managers, farm gate vendors and food vendors at other types of temporary markets.
Market Safe addresses issues specific to temporary markets. It is not equivalent to Foodsafe Level One.
Market Safe Classes
Cost: $75.00 CAD p.p.(includes workbook, certificate and HST)..
contact to arrange your group training at your location
Email for more information about your group training session.
Minimum 10 persons for class to operate.
Joint Health and Safety Committee Training
Are you a member of a health and safety committee at work? This program helps you to familiarize yourself with WCB information. You will leave knowing:
This is a certificate course.
On-site group training is available for this 8 hour course. Contact Evelyn Braunschmidt for costs and times to suit.
This course is directed towards management. If you're a supervisor, and you want to manage safety in the workplace, this course is for you!
Learn how to:
This is a certificate course.
On-site group training is available for this 8 hour course. Contact Evelyn Braunschmidt for costs and times to suit.
The Serving it Right program provides information on the effects of alcohol on people and techniques to preventing over-service. Awareness of this information helps to develop a more positive environment for service providers and their clients. Group rates are available.
On-site classes are available with times and dates to suit. Class content can be customized to meet your requirements. ContactEvelyn for more information.
3 or 6 hour workshop, or 3 day seminar.
The first impression is the most important one, especially in the hospitality and tourism industry. Learning good customer service is key to any successful business. In this workshop, course topics are targeted to people who are working in the service industries, i.e. retail sales, hospitality work, or any position where there is one-on-one contact with the public.
Some topics:
Benefits of good customer service
Service and what it means
Improving service
Difficult clients - how to handle them
Pressure situations on the job
Understanding what people interaction is all about
3 hour workshop
The target audience for this course is front line staff. The workshop provides a foundation for correct telephone procedures when handling calls from clients.
Customize your system for answering telephone calls. Increase your confidence by applying better telephone techniques. Streamline and increase your business. Your customers will keep coming back for more!
Some Topics:
Skills you need
Preparing for a call
How to give information clearly and simply
Handling difficult calls
Controlling the conversation
These workshops are for groups only, and can be modified to suit staff training requirements. Help promote professionalism in your business. Contact Evelyn Braunschmidt for booking information.
The Hazard Analysis Critical Control Point System (HACCP) is based on monitoring Critical Control Points during food preparation. Implementing a HACCP program and a Food Safety Plan that is monitored and recorded helps to maintain the safety of food. If you don't know where to start, consultation is available. 2-hour in-house workshops can be arranged.
Consultations take a minimum of 2 days with optional ongoing support throughout the year until your system is up and running.
Gap analysis indicates areas in production that could impact the safety of your food. HACCP audits can be arranged .
For more information, contact Evelyn Braunschmidt.
HACCP Products.
Do you have the following symptoms?
Diagnosis:
Prescription:
What's on the CD
Print out the easy-to-complete selection of charts, plans and logs that apply to your operation. Manually, or using Microsoft Word, complete the forms and charts to match your recipes.
Cost: $40.00 + GST.
Email to order your set of HACCP forms.
Ladder Safety
Based on B.C.Worksafe regulations and standards . Are you using the right ladder for the job?
A Ladder is one of he most commonly used pieces of equipment in the workforce.A little training goes a long way to create safety awareness and help prevent accidents. Reduce the risk of falls which usually can be prevented.
Back Safety
Based on Worksafe recommendations. We have one back. Learn how the spine and back muscles support the body, and how it can be overused. Back injuries can account for up to and sometimes more than 30% of workplace accidents in some industry sectors, most of which can be avoided.
Cover the correct lifting techniques, workposture and ways to move equipment. Increase your awareness of safe and preventive techniques and how to avoid injury.
Contact evelyn@hospitalitytrainingplus.com for more information about this 2 hour course for your staff.
Many jobs within our industry involve awkward and repetitive postures. Ergonomics is all about assessing tasks, jobs, products, environments and systems. It optimizes the safety, comfort, and performance of all employees.
Take a proactive rather than reactive approach, and address potential problems before they affect your bottom line!
Short, affordable, on-site and custom-built.
The ECHO Program© is a comprehensive ergonomics curriculum, consisting of several modules designed specifically for occupations in your hospitality organization.
These workshops are typically held on-site for groups within one organization, and can be modified to suit staff training requirements.
To find out more about how ergonomics can help your organization, contact Evelyn Braunschmidt.
